What is consent? #
Consent is the principle where a custom gives express permission for the collection, use and disclosure of their data. In many regions it is mandatory to request this consent before interacting with a customer’s data. Without express consent, you should not able to collect, use, or disclose customer data. When a customer consents they are agreeing to a specific usecase, think of this as the terms of the consent. These are the following pieces that need to be shared with the customer when requesting there data:
- Who is requesting access
- What they are requesting access to
- Why they are requesting access
- How long the access is required
- How the data will be handled
- How to revoke consent
How do I request consent? #
When it comes to getting customer consent for access to their data there are two ways that Wych supports. The first is our out of the box compliant brandable connection journey, this will met the needs of most businesses looking to access customer data. You can direct the user to your dedicated connection app, where they authenticate, select the data-holder and authorise the access before being directed to the data-holder to consent.
When you configure your Wych Data app in the Wych partner portal we capture the details required for the consent request. This allows you to jump straight to the data request without having to write a line of code or align with the compliance standards such as:
Read more #