Consent Journey - Basic · Product Guide

Table of Contents

Wych Data’s standard consent journey is right choice for most businesses looking to access their customer information. The standard journey offers a fully compliance and brandable experience covering all the aspects required to manage a customer’s consent. The Wych partner portal contains the reference to your unique app specific connection journey link - such as https://connect.wych.app/app/{appName}/connection. This allows you to create multiple apps under the same organisation with different settings, such as one-off or repeat requests, energy or bank transaction information, or any combination of the parameters.

The journey is also brandable with the ability to set your brand colours and logos to maintain a consistent user experience.

Out of the box compliance #

Consent is often though of as the steps to acquire access to a customer’s data but it is much more. You must provide the customer with the ability to add a new consent, edit or revoke an existing consent. While some organisations can manage these most chose to rely on our existing customer portal capabilities. Wych goes beyond the default set of compliance rules and includes a record of what data was accessed and when. The great transparency for the customer the more confidence they have in providing access to their data.

Flow #

sequenceDiagram actor User participant Recipient participant Wych participant Bank User->>+Recipient: I'd like to connect and account Recipient->>User: Navigate to Wych Note over Recipient,Wych: Pre-registered user to simplify onboarding User->>+Wych: Login/Register/Magic Link Wych-->>User: Select dataholder (e.g. Bank) User->>Wych: Selects dataholder Wych-->>User: Recipient would like to access the following information, is that ok? User->>Wych: User accepts Wych-->>User: Recipient would like access the information for this long, is that ok? User->>Wych: User consents Wych-->>User: Navigate to dataholder Note over User,Bank: The user never shares their banking credentials User->>+Bank: Login Bank->>User: Please select which account you would like to share. User->>Bank: Selects account Bank-->>User: Do you consent to recipient accessing your data? User->>Bank: Consent to access Bank-->>-User: return to Wych Wych-->>-User: return to Recipient Recipient->>User: Thank you for connecting

Response from Wych #

If the consent is approved or rejected Wych will return to the Recipient’s configured success URL appending the following parameters:

connection as a UUID
state as string ACTIVE | PENDING | REJECTED
user as a UUID

For example https://your.app/callback?connection=8c2c7d1a-77ad-4aa0-befd-fd1131851a9b&state=ACTIVE

You can configure your callback URL on your app dashboard.